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Dental clinics on WIO collect 35% more revenue in the first 90 days — electronic claims, automated reminders, and payment plans that run themselves. See the Numbers

Dental Revenue Cycle Management

Get paid faster, with less effort. Electronic insurance claims submitted directly from the clinical session, automated eligibility verification before every appointment, card-on-file processing, payment plans with auto-debit, electronic statements, patient financing, and pay-by-text — a complete dental revenue cycle that runs itself.

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Most dental clinics leave 15–25% of earned revenue uncollected. Manual claims, paper statements, and forgotten follow-ups create gaps between the care you deliver and the money you receive. WIO CLINIC closes those gaps — from electronic eligibility checks before the patient sits down, to auto-debit payment plans that collect while you sleep. Insurance claims are generated from the clinical session data automatically, eliminating the transcription errors that cause claim rejections. Every outstanding balance is tracked and followed up without a staff member making phone calls.

Electronic Claims Submission

Claims built from the clinical session automatically — procedure codes, diagnosis codes, and attachments packaged without manual entry. ERA posting reconciles payments without staff intervention.

Eligibility Verification

Real-time insurance coverage check before every appointment — remaining benefits, deductibles, and co-pays confirmed automatically so there are no billing surprises at checkout.

Payment Plans

Auto-debit instalment plans agreed and e-signed at the treatment planning stage. Missed payments trigger automatic SMS follow-up with a payment link — no phone calls required.

Pay-By-Text

Payment link sent via SMS directly from the invoice — patients tap, pay, done. No app, no login. Works for co-pays, balances, or full invoices with configurable expiry and automated reminders.

Electronic Claims Submission and ERA Posting

Submit insurance claims directly from the completed clinical session — procedure codes, diagnosis codes, and required attachments packaged automatically from the session data. ERA posting reconciles incoming insurance payments against outstanding claims without manual entry. Rejected claims are flagged with the denial reason and queued for one-click resubmission. Claim status — pending, submitted, rejected, paid — is visible in a single dashboard across all locations and all payers. Aging reports show outstanding receivables by payer, days outstanding, and dollar value

Claims

Filed, tracked, reconciled

Payment Plans with Auto-Debit

Split large treatment costs into weekly or monthly installments — auto-debit charges the stored card on schedule and sends the patient a receipt without staff involvement. Payment plan terms are agreed and e-signed at the treatment planning stage. The system tracks each instalment: collected, upcoming, and missed. Missed payments trigger an automatic follow-up SMS with a payment link — recovering revenue without an awkward phone call. Payment plan completion and outstanding balance are visible at every patient touchpoint so staff always know the account status

Plans

Auto-debit, automated follow-up

Insurance rejection rate dropped from 22% to under 6%

"Our billing coordinator was spending two days a week managing rejected claims — re-entering codes, tracking down documentation, resubmitting. WIO builds the claim from the clinical session automatically. The codes are already there, the attachments are attached. We went from 22% rejection rate to under 6% in three months. That's money that used to be written off, now collected."

Dr. Omar Al-Farsi

Dental Group CFO

Electronic Insurance Eligibility Verification

Benefits confirmed before the patient sits down — no billing surprises

Verify a patient's insurance coverage in real time before the appointment — remaining benefits, annual maximum, deductible met, and co-pay amounts confirmed automatically. Eligibility checks run automatically for all scheduled appointments or on demand for walk-in patients. Results are displayed in the appointment view so reception and the clinical team see coverage status without a separate lookup. Pre-authorization requirements are flagged for appointment types that need insurer approval — giving your team time to obtain authorization before the patient arrives and preventing day-of cancellations caused by coverage issues.

Centralized Claims Management Across All Locations

Every claim visible in one dashboard — pending, submitted, rejected, paid

For multi-location practices, insurance claims from all branches are visible and manageable from a single dashboard. Filter by location, payer, claim age, status, and dollar value. Identify which payers have the highest rejection rates and which claim types are most commonly denied — so you can address billing patterns systematically rather than claim-by-claim. ERA (Electronic Remittance Advice) files from insurers are imported and posted automatically. Adjustments, write-offs, and contractual allowances are handled within the same workflow. The accounts receivable aging report shows exactly what's owed, by whom, and for how long — updated in real time.

Patient Financing and Pay-By-Text

High-value treatment funded at chairside — you get paid in full

Offer third-party patient financing options at checkout for high-value dental treatments — implants, Invisalign, full-arch restorations. Patients apply and receive a credit decision in minutes; you receive the full treatment amount immediately while patients pay over time through the financing provider. For smaller balances, Dental Pay-By-Text sends a payment link via SMS directly from the invoice — patients tap, pay, and you're done. No app, no login required. Works for balances, co-pays, or full invoices. Payment link expiry is configurable and automated reminders are sent to patients who haven't clicked.

Complete dental revenue cycle

From eligibility check to collected payment

Credit Card Processing and Card-on-File

Accept card payments at checkout. Store cards on file with patient consent for seamless future billing — no re-entering details for returning patients. Auto-debit payment plans charge stored cards on schedule. Stripe integration handles processing, tokenisation, and PCI compliance without any additional setup required from your practice.

Electronic Patient Statements

Itemized PDF statements delivered automatically by email at configurable intervals. Patients see exactly what they owe and can pay directly from the statement link. Statement frequency, content, and design are configurable. Statements go out automatically for all outstanding balances — no staff time spent printing, stuffing envelopes, or chasing patients individually.

Revenue Analytics by Provider and Location

Revenue broken down by provider, appointment type, procedure, insurance payer, and location — for any date range. Gross revenue, net revenue after adjustments, collected cash, and outstanding receivables reported separately. Identify your highest-revenue appointment types, your most productive providers, and which payers take the longest to settle — so you can make scheduling and billing decisions with actual data.

Security & Compliance

Industry Recognition

See it in action

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WIO CLINIC is a comprehensive health management platform committed to transforming clinic operations worldwide. This website and its services are provided for informational purposes. All medical and health-related information should be verified with qualified healthcare professionals. WIO CLINIC complies with international healthcare data protection standards including HIPAA, GDPR, and local health regulations. Our platform is certified under ISO/IEC 9001 (Quality Management), ISO/IEC 27001 (Information Security), ISO/IEC 27017 (Cloud Security), ISO/IEC 27018 (Cloud Privacy), ISO 13606 (Electronic Health Record Communication), ISO/HL7 27931 (Data Exchange Standards), ISO 9241-210 (Human-Centered Design), ISO 25010 (Software Quality), ISO 18308 (Requirements for EHR Architectures), and ISO 21549 (Patient Health Card Data). All trademarks, service marks, and logos are the property of their respective owners. Use of this platform constitutes acceptance of our Terms of Service and Privacy Policy.

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