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Insurance Claims

Submit and track insurance claims for consultations and surgeries — with pre-auth and rejection workflows built in.
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Insurance billing is the biggest source of revenue leakage

Manual claim submission, missed pre-authorisation deadlines, and untracked rejections leave significant revenue uncollected each month.

Pre-auth forgotten
Surgical procedures performed without confirmed pre-authorisation result in full claim rejection.
Rejections unresolved
Rejected claims sitting in a pile without structured follow-up eventually exceed appeal deadlines.
Coding errors
Wrong ICD or CPT codes applied to ophthalmic procedures trigger automatic rejections at the payer.
Insurance claims capabilities
From pre-authorisation to reconciliation — every step tracked.
Pre-authorisation management
Submit and track pre-auth requests with deadline alerts before the procedure date.
Claim submission
Generate and submit claims from clinical session data with auto-populated procedure codes.
Rejection tracking
Capture rejection reason codes and route rejected claims to the correct staff member for appeal.
Claim status tracking
Track every claim through submitted → approved → paid → reconciled with outstanding balance visibility.
Payer-specific rules
Configure per-payer coding requirements, documentation attachments, and submission formats.
Reconciliation reporting
Match insurance payments to expected reimbursements and flag underpayments automatically.
Recovers revenue that currently slips through the cracks
Structured rejection tracking and appeal workflows ensure no claim is abandoned before it's exhausted.
See the full ophthalmology platform →
Every claim submitted. Every rejection resolved.
WIO CLINIC insurance claim management captures the revenue your ophthalmic practice has already earned.
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