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Medical clinics using WIO generate invoices inside the clinical session and collect payment before the patient leaves — no end-of-day billing backlog, no missed charges. See All Features

Medical Practice Revenue Management

Invoice at the point of care. Collect before they leave. Know your numbers. In-session invoice generation linked to clinical diagnoses and procedures, multi-payment-method collection, insurance claims workflow, installment plans for planned procedures, proforma quotes, multi-currency billing for international patients, per-provider and per-service profitability analytics, and full financial exports for your accountant.
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Revenue leakage in a medical practice is rarely dramatic — it happens one unbilled procedure at a time. When billing is disconnected from the clinical session, services get forgotten, insurance claims go unfiled, and follow-up payments are never collected. WIO CLINIC connects clinical documentation to billing: when a session closes, the invoice is built from the procedures and diagnoses recorded during the consultation — no separate data entry. Payments are collected before the patient leaves. Insurance claims are generated from the same session data and submitted electronically. Revenue reports show exactly which services, providers, and appointment types are profitable — and which are not.
Multi-Payment Method Collection
Accept cash, credit/debit card, bank transfer, insurance, online payment link, and corporate account billing — all recorded against the same invoice. Split payments across methods are supported; a patient can pay part by insurance and part by card in a single transaction. Payment receipts are sent automatically by email or SMS.
Corporate and Group Billing
Corporate clients with employee health programs are billed at their agreed fee schedule with consolidated monthly invoices grouping all employee visits. Corporate account balances, credit limits, and outstanding invoices are tracked separately from individual patient accounts. Bulk statement generation covers all corporate clients in one action.
Outstanding Balance Tracking
Patient account balances — outstanding invoices, deposits, credit notes, and payment plan status — are visible at every touchpoint: reception check-in, clinical session, and patient profile. Automated payment reminders for overdue balances go out by SMS and email on a schedule you define, reducing the manual effort of chasing unpaid accounts.
Financial Audit Trail
Every financial action — invoice creation, payment collection, discount application, refund, credit note, insurance claim submission — is timestamped and attributed to the staff member who performed it. The audit trail is immutable and accessible for financial review, dispute resolution, and regulatory compliance without manual log review.
In-Session Invoice Generation
When a clinical session closes, an invoice is automatically generated from the services, procedures, and consumables recorded during the consultation — linked to the relevant diagnoses and the responsible provider. The front desk receives the invoice ready for payment collection without re-entering any clinical data. Services not covered by insurance are separated automatically for patient payment. Invoice editing, discount application, and split billing between patient and insurer are all handled before the patient leaves
Invoicing
Generated from session data
Insurance Claims and Payment Tracking
Insurance claim files are generated from the session record — patient demographics, provider details, ICD-10 diagnosis codes, procedure codes, and fee schedule — and submitted electronically to the payer. Claim status is tracked from submission through adjudication to payment receipt. Partial payments, rejections, and resubmissions are managed within the same workflow. Accounts receivable from insurers is visible in real time so you always know what's outstanding and what's overdue
Claims
Filed and tracked
Monthly billing write-offs reduced by 67%
Monthly billing write-offs reduced by 67%
"We had a billing team spending half their day re-entering data from session notes into our billing system. Missed charges were common — if the doctor didn't write it clearly, it didn't get billed. With WIO, the invoice comes straight from the session. Every procedure recorded gets billed. Our write-offs dropped dramatically in the first month."
Dr. Layla Hassan
Dr. Layla Hassan
Medical Practice Owner
Multi-Currency Billing and International Patient Management
Bill in any currency. Settle in any currency. FX handled automatically.
For clinics treating international patients or operating in multiple markets, invoices are generated in the patient's preferred currency at the prevailing exchange rate — or at a custom rate your clinic defines. Settlement can be in a different currency from the invoice with automatic conversion recorded. Multi-currency revenue is reported in your base currency for financial consolidation. Proforma quotes in the patient's currency can be generated before treatment for international patients planning travel, with itemized breakdowns of consultation fees, procedures, medications, and consumables.
Installment Plans for Planned Procedures
Structured payment plans — agreed before treatment, collected automatically
For elective and planned procedures with significant patient costs — comprehensive health screening packages, chronic disease management programs, or multi-session treatment protocols — payment plans are configured at the time of booking. The plan specifies the deposit amount, instalment schedule, and payment method. Automatic payment collection runs against the plan on schedule; patients are notified before each collection. Outstanding balances, missed instalments, and plan completion are all tracked in the patient financial record. Staff see the payment plan status at every visit without needing to ask the patient about their account.
Revenue Analytics and Practice Profitability
Which services, which providers, which days — down to the procedure level
Revenue reports break down income by provider, appointment type, service category, insurance payer, and payment method — for any date range. See which services generate the most revenue, which have the highest insurance rejection rates, and which providers are most productive. Daily, weekly, and monthly revenue trends are visualised alongside appointment volume, so you can identify the relationship between scheduling efficiency and financial performance. Gross revenue, net revenue after refunds, outstanding receivables, and collected cash are all reported separately. Financial exports are formatted for direct import into accounting software.
Complete practice revenue management
From in-session invoice to monthly financial close
Fee Schedule Management
Define your clinic's fee schedule by service, procedure, and provider — with separate schedules for self-pay patients, insurance payers, and corporate accounts. Fee schedules update automatically when applied to new invoices; historical invoices retain the fee at time of service. Bulk fee updates for all services in a category are applied in one action.
Refunds and Credit Notes
Process refunds, partial refunds, and credit notes against settled invoices with a complete audit trail. Refunds are linked to the original invoice and payment; credit notes are available to apply against the patient's next invoice. All refund and credit note actions require authorisation and are logged with the approving user, preventing unauthorized write-offs.
End-of-Day Financial Reconciliation
The daily cash report shows total collections by payment method — cash, card, bank transfer, insurance, and online — alongside expected revenue from the day's scheduled appointments. Discrepancies are flagged for review. The report is exportable and serves as the daily handover document between front desk shifts.

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