Refractive surgery practices live on screening and outcomes
Refractive surgery is two clinics in one: a high-throughput screening operation in front, a precision surgical operation in back, and a refractive-outcome practice that has to demonstrate to every new prospect that the previous patients did well. Generic ophthalmology software handles maybe one of those three; the practice ends up with three databases, three workflows, and outcome data trapped in screenshots.
Screening criteria as a checklist nobody owns
Suitability criteria — corneal thickness, topography, dry eye, refractive stability — get evaluated visit by visit but rarely aggregated as a structured screening record.
Surgical parameters in the laser, not the chart
Treatment data sits in the excimer or SMILE platform. Pulling it into the chart for post-op review or outcomes analysis means manual entry or no entry at all.
Outcomes that the marketing team needs
Refractive practices live or die on referenceable outcomes. Without queryable refractive-outcome data, every "success rate" claim is a guess.